Elysgard Trading Group: Is there a limit to how long you have to wait for your money back?(1 Viewer)

mart
Jan 12, 2016
275
1,912
Amble
Funster No
41,210
MH
adria izola
Exp
since 2014
I was disappointed to find that the BMW motorcycle I bought from Elysgard Trading Group on eBay did not correspond to my expectations.
My understanding is that the seller is responsible for paying the shipping costs as well as any other associated costs if the item that is delivered is not as described.
What steps should I take if I still have five days left on the money-back guarantee that I purchased?
Does anybody have any information with regards to this guarantee?
If I wanted this BMW returned, would there be a fee associated with it?
 
poppycamper
Apr 3, 2018
2,436
6,022
Funster No
53,151
MH
PVC
Exp
1995-2004 & 2017》
You won't have to pay anything if you call and ask for a refund during the money-back guarantee period. They may ask you what's wrong with the product, but you don't have to give them a reason.
No further expenses will be incurred on your part, as the seller is the one who should be held liable for any misrepresentation of the item's condition.
 
Lenny HB

Lenny HB

LIFE MEMBER
Oct 18, 2007
40,353
92,675
On the coast in West Sussex
Funster No
658
MH
Hymer B678 Dynamic Line
Exp
Since 2008 & many years tugging
They need to offer a refund, and I don't see any reason why they shouldn't.
If the seller has described the motorbike as being in satisfactory operating condition, you won't have to pay anything for it.
As a consequence of this, there should be no problem obtaining a refund.

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mart
Jan 12, 2016
275
1,912
Amble
Funster No
41,210
MH
adria izola
Exp
since 2014
I ask for a refund and within a few days, I had my refund in bank.
Elysgard Trading Group, you are greatly appreciated.

 
Folkranger
May 2, 2014
1,194
1,796
Washington
Funster No
31,281
MH
Hymer B 584DL
Exp
14 years + 35 tugging
Did they want compensation for the cancellation procedure? or you just contacted and requested a refund, which they granted without question?
 
mart
Jan 12, 2016
275
1,912
Amble
Funster No
41,210
MH
adria izola
Exp
since 2014
I requested a refund using their live chat, and after a short while, a company representative phoned to ask a few questions about the motorcycle and confirm the refund. All I did was provide them the information for the bank account I used to pay for the item, and the following day, the money was refunded in my account.
 

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